Support
For questions, bug reports, or feedback about LiFTY, please reach out using the contact information below.
Contact
contact@liftyfit.com
We respond to inquiries as they come in, but please note that it may take some time to receive a reply.
Frequently Asked Questions
Q. Do I need to sign in to use the app?
A. No, signing in is optional. You can tap "Get Started" and use all the core features — logging, progress charts, the training calendar, and more — without creating an account.
Q. Where is my recorded data stored?
A. By default, it's stored only on your device. Once you sign in and subscribe to the paid plan, cloud backup and restoration when switching devices become available.
Q. How do I cancel my paid plan?
A. Please cancel through the subscription management screen of the store you used (App Store or Google Play). There is no cancellation option within the app itself.
Q. What happens if I delete my account?
A. Your data in the cloud is deleted, but local records on your device are not deleted, and you can continue using the app anonymously. Note that deleting your account alone does not cancel a paid plan subscription — if you need to cancel, please do so separately through the relevant store's subscription management.
Q. I found a bug. Where should I report it?
A. Please contact us at the address above. Including details such as the steps to reproduce, device type, and OS version helps us resolve it faster.
Supported Environments
LiFTY supports iOS 17 and later. An Android version is currently in preparation.
Terms of Service & Privacy Policy
Please also review our Terms of Service and Privacy Policy.